Friday, February 22, 2013

How is Fetch! Pet Care different from Independent Dog Walkers?

We often get this question from potential clients, but never from customers.  Once a client becomes a customer, they understand why we're different and what our secret sauce consists of -- it's our customer-centric approach.

Everyone in San Francisco has seen the dog walker with 10 or 12 dogs in their pack.  While that approach does help socialize the pets, is it really what the pets need?  It's obviously good if a pet needs to be socialized, but what if the pet doesn't need socialization training?  In that case, we offer what is in our opinion, a much better alternative.  

Our approach is to provide the same 1x1 attention you give them.  We love our pets and give them 100% of our attention, not just 10% or 15% while they're with us.  We believe our customer's want their pet to receive attention as well as a walk, and that's what we specialize in.

Our customer-centric approach is achieved by offering these values
  • 1x1 attention for each pet
  • Reliability - We have a team of sitters available so someone is always available
  • Flexibility - We work around your schedule, not the other way around
  • Communication - We're open 24/7 so when you need us, you can reach us
  • Professionalism - Each sitter is licensed, bonded, insured and has passed a background check
  • Easy Access - You can reach us by phone, online or through email
Because we are a true business and not an independent operator, you have someone to turn to if something does go awry.  With an independent operator, if something goes wrong, you have no one to turn to.  With Fetch! Pet Care of San Francisco, there is a management team, an owner, and ultimately a corporate entity to ensure you are satisfied with our services.

We hope this helps show the differences between us and Independent Providers.  If you have any questions, feel free to reach out to us and we'll answer any and all your questions.

Thanks everyone!
Jesse








Monday, February 11, 2013

Which dog breeds are the best?

This is a question I get from many prospective dog owners, and my answer is always the same.  It depends.  It depends on several factors, but more than anything it depends on your lifestyle.  It's exactly the same as finding the right job, the right car or even the right relationship.  If it isn't the right fit, it won't do anyone any good.

So the questions you have to ask yourself are pretty easy to answer, but often we're not honest with ourselves, or at least we don't know which dogs are best suited for what we want to do.

  • What activities do you see yourself doing with your dog?
  • Are there children in your family?
  • Does anyone in the family suffer from allergies?
  • Do you want a dog that specializes in:
    • Retrieving (Golden Retriver, Labrador Retriever, Spaniel)
    • Herding, Patrolling (Boarder Collie, Australian Sheppard, Cattle Dog, Rottweiler)
    • Scent Hounds (Blood Hound, Elk Hound, Rhodesian Ridgeback)
  • What sort of living conditions will the pet be placed into (backyard, home, farm)?  
  • How much time do you realistically believe you will spend with your pet?
  • Temperament - make sure the pet fits into your family, not the other way around.
Each of these factors will help identify the right dog for you.  Often, we humans pick a pet because it's cute.  Although this can work, too often it doesn't.  It's not really fair to you or your pet, and you should use the same due diligence in finding your pet as you would in identifying solutions at your office.

Here are a few sites that can help you locate the right breed for you. 


We hope this helps.  If you need help with your pet, we have a team of professionals ready to go!
Fetch! Pet Care of SF
phone:  415.692.4986

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